The Year's Best Customer Service on Twitter

For large brands providing outstanding customer service on Twitter.

3rd Annual Shorty Awards nominations for the Customer Service category have ended.
You can still submit a tweet to show your support of anyone, but it won't count toward the rankings.

Questions about voting? (You can still submit a vote for fun, but the actual contest is over)

140
I nominate for a Shorty Award in
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Customer Service Shorty Award Winner

As determined by the Real-Time Academy.

Winner

Research In Motion

Research In Motion

Official Twitter support account of Research In Motion. We’re staffed from 9-9 Monday -Friday and 9-6 Saturday.

Customer Service Shorty Award Leaders

71st

Taylor

Taylor

PR, MU Grad, wine & social-media lover, San Diego native and charger fan.
View nominations for Taylor

71st
(tie)

andy (Hekate180)

andy (Hekate180)

Are you new to Xbox LIVE? Need help with a game? - Send me a message here or on live and I will try to help
View nominations for andy (Hekate180)

71st
(tie)

Steven Handel

Steven Handel

Integrating Mind and World since June 2009. Visit TheEmotionMachine.com.
View nominations for Steven Handel

71st
(tie)

merch dude

merch dude

most people sell merch and look stupid! I do it and I am kind of a BADDASS!!
View nominations for merch dude

71st
(tie)

Kaly Swag District

Kaly Swag District

Hey I'm Kaly. I define the word dreamer. I believe in love and I don't believe in giving up. I like smiles and I want to change the world. That's all.
View nominations for Kaly Swag District

71st
(tie)

niftynosh

niftynosh

Order takeaway online! Conceived in Newry, born in Belfast, growing up across NI, London and Glasgow. £2 credit for our followers. DM to claim yours
View nominations for niftynosh

71st
(tie)

About Me

About Me

Carve out your own little corner of the web.
View nominations for About Me

71st
(tie)

ChocoFam ㅡ 초코팸

ChocoFam ㅡ 초코팸

ChocoFam ㅡ Malaysia Super Junior fanbase! :: 말레이시아 슈퍼주니어 팬사이트
View nominations for ChocoFam ㅡ 초코팸

71st
(tie)

Lexus

Lexus

Pursuing perfection one tweet at a time from Lexus HQ in Torrance, CA. Our team is here to answer your questions, Monday through Friday 9am to 5pm, PST.
View nominations for Lexus

71st
(tie)

Joseph Sayer

Joseph Sayer

17, Sixth-form student, a.k.a. Broseph xD loved 2010!!! :D ♫ ♪ ★ ☆ ✔ ♥ ❒ ☑ ☀
View nominations for Joseph Sayer

71st
(tie)

Joshua Garity

Joshua Garity

Interactive Psychologist. American Family Social Media Consultant. Designer of Web & Print. Writer of Business & Marketing blog. Ambitionist. Views are my own.
View nominations for Joshua Garity

71st
(tie)

American Family

American Family

Official Twitter account for American Family Mutual Insurance Company and its Subsidiaries | Home Office – Madison, WI 53783
View nominations for American Family

71st
(tie)

Hugh McMullen

Hugh McMullen

Aw you know. @fentonprogress & @GoddamnCobras & other stuff.
View nominations for Hugh McMullen

71st
(tie)

Cathay Photo Store

Cathay Photo Store

Sharply Focused On Meeting Your Needs
View nominations for Cathay Photo Store

72nd

Twelpforce Best Buy

Twelpforce Best Buy

A collective force of Best Buy technology pros offering tech advice in Tweet form. Search www.bbyfeed.com to find your own answers...
View nominations for Twelpforce Best Buy

72nd
(tie)

Todd Gilleland

Todd Gilleland

President/Creative Director at Cola Creative
View nominations for Todd Gilleland