The Year's Best Customer Service on Twitter

For large brands providing outstanding customer service on Twitter.

3rd Annual Shorty Awards nominations for the Customer Service category have ended.
You can still submit a tweet to show your support of anyone, but it won't count toward the rankings.

Questions about voting? (You can still submit a vote for fun, but the actual contest is over)

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Customer Service Shorty Award Winner

As determined by the Real-Time Academy.

Winner

Research In Motion

Research In Motion

Official Twitter support account of Research In Motion. We’re staffed from 9-9 Monday -Friday and 9-6 Saturday.

Customer Service Shorty Award Leaders

70th

IMC Athlone

IMC Athlone

Twitter account of the IMC Cinema in Athlone, Ireland. We love movies, general chat about the town and hearing your views on things. Also on Facebook.
View nominations for IMC Athlone

70th
(tie)

Paloma Faith Fans

Paloma Faith Fans

♥ Official fan page for the very talented Paloma Faith! Since 04.01.2010.♥ PLEASE JOIN IF YOU'RE A FAN! :) Created and updated by @Laurentia20
View nominations for Paloma Faith Fans

70th
(tie)

Joe Maloof

Joe Maloof

President of the Maloof Companies including the Sacramento Kings, The Palms Casino & Resort & the Maloof Money Cup. Watch for his tips of success tweets
View nominations for Joe Maloof

70th
(tie)

JH Universe

JH Universe

Jim Hanley's Universe - New York City's Premier Comic Book Store and Gaming Spot for Over 25 Years!
View nominations for JH Universe

70th
(tie)

Discover

Discover

Suzanne, Kristen, & Nancy are your connections to all things Discover - from news, tips and offers, to what's happening. So, what do you want to know?
View nominations for Discover

71st

LiveAquaria

LiveAquaria

Here to help you with your aquarium and spread the word about aquariums everywhere! Tips, articles, sales, exclusives & more...
View nominations for LiveAquaria

71st
(tie)

71st
(tie)

#AgChat

#AgChat

A weekly conversation for folks involved in business of growing food, fuel, feed and fiber on Tues., 8-10pm ET. Created by @mpaynknoper, helped by @agchatfound.
View nominations for #AgChat

71st
(tie)

PATH

PATH

PATH's official Twitter. Managed by Port Authority of NY&NJ - Marketing Dept. Monitored wkdys 8A-5P. To report suspicious activity, call PA Police 800-828-7273.
View nominations for PATH

71st
(tie)

very good service

very good service

Dedicated to award-winning companies, shops, online retailers, restaurants, hotels, blogs, agencies and websites which offer a very good service to customers.
View nominations for very good service

71st
(tie)

SkillStorm

SkillStorm

Helping you with your job search: we tweet job openings, career tips and industry news!
View nominations for SkillStorm

71st
(tie)

Second Life Official

Second Life Official

I am the #1 self-aware virtual world. I bring you Second Life news updates... and more fun!
View nominations for Second Life Official

71st
(tie)

chuck norris(; ✓

chuck norris(; ✓

Belieber ;) #spoonswaggin I Love Barbiee;) I follow back, just ask:) 20thMarch2011 ♥
View nominations for chuck norris(; ✓

71st
(tie)

Dian Ara

Dian Ara

A writer. A gamer. A proud Snips. My 4-languages tweets do not represent any zombie's view in any way.
View nominations for Dian Ara

71st
(tie)

Lost Girl

Lost Girl

Watch on Showcase, Sundays at 9pm! A daring new series about the mysterious young Bo, a succubus who drains the sexual energy of humans!
View nominations for Lost Girl

71st
(tie)

itskaylabitch.

itskaylabitch.

kayla. bieber fan. llama obsession.
View nominations for itskaylabitch.

71st
(tie)

Tattoo Tree

Tattoo Tree

We support getting a quality tattoo & piercing and want everyone to rock what they've got with a clean conscience.
View nominations for Tattoo Tree

71st
(tie)

StevenMGrant

StevenMGrant

Just a man living, working and drinking in NYC. Every now and again I write self indulgent poems to amuse myself.
View nominations for StevenMGrant

71st
(tie)

Panny Frost

Panny Frost

'you just love and accept everybody as they are.' @justinbieber♥☮. #LEGGO #NeverSayNever http://youtube.com/pannyfrost
View nominations for Panny Frost

71st
(tie)

Raquel Rothe

Raquel Rothe

Sleep is the golden chain that ties health and our bodies together~Thomas Dekker I am blessed to do what I love everyday!
View nominations for Raquel Rothe