The Year's Best Customer Service on Twitter

For large brands providing outstanding customer service on Twitter.

3rd Annual Shorty Awards nominations for the Customer Service category have ended.
You can still submit a tweet to show your support of anyone, but it won't count toward the rankings.

Questions about voting? (You can still submit a vote for fun, but the actual contest is over)

140
I nominate for a Shorty Award in
Vote with a tweet. Votes must have a reason after "because..." or they won't count!

Customer Service Shorty Award Winner

As determined by the Real-Time Academy.

Winner

Research In Motion

Research In Motion

Official Twitter support account of Research In Motion. We’re staffed from 9-9 Monday -Friday and 9-6 Saturday.

Customer Service Shorty Award Leaders

64th

Wufoo

Wufoo

We're an online form builder that helps you create contact forms, design online surveys and process simple payments.
View nominations for Wufoo

65th

Aramex

Aramex

The official nest of Aramex on Twitter. For comments, questions and ideas, contact Feras.Hilal[at]aramex.com
View nominations for Aramex

66th
(tie)

66th
(tie)

LoveHoney

LoveHoney

Here’s your opportunity to ask LoveHoney anything sex-related, share your ideas, or just say hello! Watch out for exclusive competitions and special deals!
View nominations for LoveHoney

66th
(tie)

LensRentals.com

LensRentals.com

Internet photo/video rental company, presently carrying 5943 copies of 747 different lenses, cameras, and accessories
View nominations for LensRentals.com

66th
(tie)

Citrus Marketing

Citrus Marketing

Citrus Marketing Solutions specialise in a range of marketing products, services and consultancy issues. Our team can address bespoke needs.
View nominations for Citrus Marketing

66th
(tie)

Jaime vander woodsen

Jaime vander woodsen

Fashion designer and Blogger in Los Angeles.
View nominations for Jaime vander woodsen

66th
(tie)

Melissa Thelemaque

Melissa Thelemaque

Looking for inspiration, knowledge, ideas, good times, & good food. Talking about tech, the Web, social media, music, politics, Stanford, LA, and stuff.
View nominations for Melissa Thelemaque

66th
(tie)

Audio Affair

Audio Affair

Audio Affair offers hi-fi, Home Cinema & Multi Room at the best prices, with free UK delivery. Order online or call 0800 520 0710.
View nominations for Audio Affair

67th

Ed  Kelley

Ed Kelley

Electrical Contractor,GENERAC & GE Generator Sales & Service. Former Fire Fighter, EMT
View nominations for Ed Kelley

68th

TweetSmarter

TweetSmarter

Whether you need tips and tools, the latest Twitter news or tech support, we're here to help anyone and everyone get the most out of Twitter. Tweet us anytime!
View nominations for TweetSmarter

68th
(tie)

Southwest Airlines

Southwest Airlines

The LUV Airline! Planes can’t type so @christimcneill is piloting the Twitterverse! For official concerns please use the link provided.
View nominations for Southwest Airlines

68th
(tie)

Virgin America

Virgin America

Welcome to the Official Virgin America Twitter Page. Time to make flying good again. For guest support pls contact us at 1-877-359-8474 or http://vgn.am/GstHlp.
View nominations for Virgin America

68th
(tie)

Starbucks Coffee

Starbucks Coffee

Freshly brewed tweets from Brad at Starbucks in Seattle, WA.
View nominations for Starbucks Coffee

68th
(tie)

Rahul Rao

Rahul Rao

I dream a lot, read plenty of comics. I think I'm politically incorrect most of the time. I love cartoons.
View nominations for Rahul Rao

68th
(tie)

68th
(tie)

Justin Bieber

Justin Bieber

NEVER SAY NEVER FANCUT out on DVD NOW!! I GOT SO MUCH LOVE FOR THE FANS...you are always there for me and I will always be there for you. MUCH LOVE. thanks
View nominations for Justin Bieber

68th
(tie)

Emilie Autumn

Emilie Autumn

Sounds like the best cup of English Breakfast spiked with cyanide and smashed on your antique wallpaper...
View nominations for Emilie Autumn

68th
(tie)

Wegmans Food Markets

Wegmans Food Markets

The official twitter account for Wegmans Food Markets. Can't wait to talk to you!
View nominations for Wegmans Food Markets