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The Year's Best Customer Service on Twitter
For large brands providing outstanding customer service on Twitter.
3rd Annual Shorty Awards nominations for the Customer Service category have ended.
You can still submit a tweet to show your support of anyone, but it won't count toward the rankings.
Questions about voting?
(You can still submit a vote for fun, but the actual contest is over)
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Take the Shorty InterviewCustomer Service Shorty Award Winner
As determined by the Real-Time Academy.
Winner
Research In Motion
Official Twitter support account of Research In Motion. We’re staffed from 9-9 Monday -Friday and 9-6 Saturday.Customer Service Shorty Award Leaders
1st
Zain Jordan
Zain Jordan is here to support you. Let us know how we can help- 252 votes in customerservice
- 5 votes in socialmedia
- 2 votes in customerservicebecause
- 2 votes in jo
- 1 vote in charity
2nd
Research In Motion
Official Twitter support account of Research In Motion. We’re staffed from 9-9 Monday -Friday and 9-6 Saturday.- 302 votes in customerservice
- 11 votes in teamblackberry
- 4 votes in familiablackberry
- 3 votes in tech
- 2 votes in nerdberry
3rd
SquareTrade
The best warranty coverage for iPhones and other electronics! Up to 70% cheaper than other warranties, and 5-star service to boot.- 186 votes in customerservice
- 2 votes in customer
- 1 vote in design
- 1 vote in socialmedia
- 1 vote in tech
4th
mediatemple
(mt) Media Temple - Web Hosting Built To Scale.- 180 votes in customerservice
- 1 vote in 1
5th
Xbox Support
Guinness World Record Holder: Most Responsive Brand on Twitter! Tweeting from 6am - 12am PST M-F & 10am - 6pm Sat - Sun- 145 votes in customerservice
- 7 votes in gaming
- 5 votes in tech
- 4 votes in socialmedia
- 4 votes in 4
6th
Zappos.com
Here to provide the Zappos.com Customer Service Experience!- 152 votes in customerservice
- 1 vote in celebrity
- 1 vote in news
- 1 vote in customer
7th
Groupon
Tweets courtesy of founder @andrewmason and others.- 153 votes in customerservice
- 2 votes in socialmedia
- 1 vote in innovation
- 1 vote in humor
- 1 vote in local
8th
T-Mobile USA
Welcome to the official Twitter account of T-Mobile USA. For customer support, dial 611 from your T-Mobile phone or call (877) 453-1304.- 131 votes in customerservice
- 144 votes in tech
- 1 vote in socialmedia
- 1 vote in other
- 1 vote in fail
9th
T-Mobile UK Support
We're available seven days a week from 08:30 until 19:00.- 78 votes in customerservice
- 1 vote in customerservices
10th
Gilt Support
Gilt Groupe Customer Support. Caitlin, Rodney, Adam, Elena, Nicole, Camilla, Zach, Carly... and Katie. At your service.- 73 votes in customerservice
- 8 votes in love
- 3 votes in fashion
- 1 vote in humor
- 1 vote in ff
11th
Bonnie Smalley
Internet Ninja, Cellist, Shorty Award Winning, Fun and Funky Person With Pink Hair!- 68 votes in customerservice
- 1 vote in apps
- 1 vote in so
12th
Whole Foods Market
Fresh organic tweets from Whole Foods Market HQ in Austin, TX. Ready to answer your questions Mon-Fri 9am-5pm CST!- 70 votes in customerservice
- 9 votes in localfood
- 2 votes in customer
- 1 vote in green
- 1 vote in 1in
14th
dkpopnews
The Home Of K Pop Lovers!- 69 votes in customerservice
- 4 votes in entertainment
- 1 vote in celebrity
- 1 vote in socialmedia
15th
McLaren
The official Team McLaren membership programme & eShop Twitter page- 50 votes in customerservice
- 1 vote in innovation
16th
Midtown Comics
Official Twitter for Midtown Comics, retailer of comic books, graphic novels and everything related. Locations in NYC and ONLINE!- 45 votes in customerservice
- 4 votes in comics
- 1 vote in apps
- 1 vote in customservice
17th
Pictage Care
Pictage Customer Care Team- 40 votes in customerservice
- 1 vote in apps
- 1 vote in news
18th
ATVI_Bernard
Activision Customer Service Coordinator- 37 votes in customerservice
- 1 vote in socialmedia
- 1 vote in atvi
- 1 vote in activision
19th
Amber Green
Activision Customer Support ~ I'm here to address your questions, comments, and concerns about our games ~ Say hello any time!- 32 votes in customerservice
- 2 votes in gaming
- 2 votes in socialmedia
- 1 vote in tech
- 1 vote in cutomerservice
20th
ComcastBill
My name is Bill and I work for @comcastcares here in Philly. My background is Computer Networking and I really enjoy helping others.- 36 votes in customerservice
- 1 vote in socialmedia
Zuckerberg Media's Founder and CEO, Randi Zuckerberg joins the Shorty Awards Real - Time Academy
May 16, 2013
The Shorty Awards team is very excited to welcome Zuckerberg Media’s Founder and CEO, Randi Zuckerberg (@RandiZuckerberg) ... read more →
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