with T-Mobile UK Support
What are six things you could never do without?
Our customers, our team, Twitter, coffee, the internet and gadgets.
How do you use Twitter in your professional life?
We help our customers over Twitter but it's also a great source of information for us. It helps us keep an eye on the latest trends.
What's your favorite Twitter app?
Definitely CoTweet - it helps us work as a team.
Twitter or Facebook?
Need you ask? ;)
Why should we vote for you?
Because we treat our customers as individuals, we're always friendly and chirpy and love to help.
How do you make your tweets unique?
Because we treat our customers individually, no two tweets are the same.
What inspires you to tweet?
We want to give customers the right answer every time they contact us, no matter how they contact us.
Ever get called out for tweeting too much?
We don't think so - but if we do please tell us!
140 characters of advice for a new user?
Be honest, be fun, be sociable. And don't be shy!
How long can you go without a tweet?
About the same amount of time it takes to finish sending my last one.
How do you imagine Twitter changing?
As it grows and more people recognise its usefulness - so will it become much more integrated with other parts of people's lives.
Why should people follow you?
Because we provide a quick and high level of service while expressing our sociable, friendly side.
How do you decide what to tweet?
We only tweet helpful stuff that our customers need - so we let them decide!
Why'd you start tweeting?
What better way is there to get in touch, keep in touch and help our customers?
Has Twitter changed your life? If yes, how?
Of course! It's provided a fantastic way to get in touch with our customers and answer their questions in a way that suits them.
What do you wish people would do more of on Twitter?
Ask us questions and give us feedback!